Terms and Conditions, Privacy and Cookies Policy
The materials contained in this website are protected by applicable copyright and trademark law and are owned by HBHM Retail Ltd, a company registered in Scotland with Company Number SC669182
We may revise these terms of service for the website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service. This policy is effective as of 1 November 2020.
These terms and conditions are governed by and construed in accordance with English law and you irrevocably submit to the exclusive jurisdiction of the English courts.
Your continued use of our website will be regarded as acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, feel free to contact us.
Placing Orders for Goods
By placing an order from this website, you warrant that you reside in one of the markets which we ship to (currently we sell only from and to customers residing in the United Kingdom), are legally capable of entering into binding contracts and legally permitted to purchase our products.
When placing an order, you may be asked to supply certain information relevant to your order including, without limitation, your credit or bank card details and your billing address and shipping information. By placing an order, you warrant that: (i) you have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any order; and that (ii) the information you supply to us is true, correct and complete. By submitting such information, you grant us the right to provide the information to payment processing third parties for the purposes of processing your order.
We reserve the right to cancel orders where required, including where goods become unavailable, because of errors in the description or prices of goods, where we suspect issues with your order or we suspect suspicious or fraudulent activity.
Shipping and Taxes
Details on Shipping and Returns are available at https://hbhm.com/pages/shipping-returns
We currently ship orders only within the United Kingdom.
Unless otherwise specified, all prices listed on this website are inclusive of Value Added Tax (where applicable) at prevailing United Kingdom rates.
Your privacy is important to us. It is our policy to respect your privacy regarding any information we may collect from you across our website.
We only ask for personal information when we truly need it to provide a service to you (for example when you have submitted our ‘Contact’ form, signed up to our Mailing List or purchased a product). We collect it by fair and lawful means, with your knowledge and consent. We also let you know why we’re collecting it and how it will be used.
We only retain collected information for as long as necessary to provide you with your requested service. When we do store data, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use or modification.
We don’t share any personally identifying information publicly or with third-parties, except when required to by law or where third parties (such as Payment Processors, Mailing or Courier Companies) are required to carry out services on our behalf.
Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility or liability for their respective privacy policies.
You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.
A cookie is a small data file stored by your web browser on your computer. Cookies help us provide you with a better website, by enabling certain functions us to monitor which pages you find useful and which you do not. By using our website, you agree that we and our third-party providers can place these types of cookies on your device. You can choose to accept or decline cookies (most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer). You are welcome to block the use of some or all of the cookies we use on our website. However, please be aware that doing so may impair our website and its functionality or may even render some or all of it unusable.
How to accept or reject cookies
The easiest way to accept or reject some or all cookies used by a website is to adjust your browser settings. If you do not know how to do this, the links below set out information about how to change your browser settings for some of the most commonly used web browsers:
Google Chrome: https://support.google.com/chrome/answer/95647?hl=en-GB
Microsoft Internet Explorer: https://support.microsoft.com/en-us/help/278835/how-to-delete-cookie-files-in-internet-explorer
Apple Safari: https://support.apple.com/kb/PH5042?locale=en_US
Some browsers, such as Chrome and Firefox, allow you to change your settings to browse in ‘incognito’ mode, limiting the amount of data placed on your machine. There are also third-party applications which you can add to your browser to block or manage cookies. You can find more detailed information about cookies and adjusting your browser settings by visiting www.allaboutcookies.org
Third-Party Service Providers
We employ third party companies and individuals to facilitate our Website ("Service Providers"), to provide our Website on our behalf, to perform Website-related services or to assist us in analysing how our Website is used. These third-parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.